Skip to content
Write review For Business
  • Login
This week the number of Paleovalley customer service requests is much higher than usual.

Contact Paleovalley Customer Service

How to Reach a Person at Paleovalley

Verified Contact Information

Toll-Free Number:

  • 1-800-920-7210
Call Now
Send Message

Customer Service:

support@paleovalley.com

Business Customer Service:

partners@paleovalley.com
Partnerships

Jobs/ Career:

hr@paleovalley.com
dmca@paleovalley.com
DMCA Inquiries

Paleovalley Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Paleovalley Phone Number
1 (800) 920-7210
Average Hold Time
00:05:25
Average Calls duration
3 minutes
Most Popular Paleovalley Email Address
support@paleovalley.com
Paleovalley Live Agent Availability
9% of callers successfully reach a real person
Issue Resolution Rate
Low (13% reported full resolution)
View full overview

How to Contact Paleovalley?

If you need Paleovalley customer service support by phone, reach the company specialist at 800-920-7210. Use such a way of communication if you need help with orders or other matters, as well as have questions regarding company products that require immediate answers. The managers are ready to accept to process any of your appeals during the following business hours: Monday through Friday from 9 a.m. EDT to 5 p.m. CST.

If you cannot communicate with the Paleovalley customer service manager by phone, have non-urgent matters, or prefer written communication, send a letter to support@paleovalley.com. Are you thinking about becoming a company partner and have some questions about it that you want to discuss? Send a letter to the following Paleovalley email: partners@paleovalley.com. Want to join the company team? Contact the appropriate department at hr@paleovalley.com. If you have DMCA inquiries, send a letter to dmca@paleovalley.com.

The Paleovalley headquarters is located in the United States at Paleovalley, LLC 1630 30th Street Suite A #429 Boulder, Colorado 80301, United States. Use it if you need to meet with the company team to discuss important business or corporate-related matters face-to-face using the office equipment.

To contact the Paleovalley specialist in writing via the official company website, click on the “support@paleovalley.com” hyperlink next to the envelope icon in the upper-right corner. You can also ask your questions to a virtual assistant. To open an online chat window, follow “Contact” in the top menu and click on the icon with the image of a palm in the lower-right corner. Enter all the necessary data in the fields of the chat window and click on the “Send a message” button.

PissedConsumer Club

Contact Information

Paleovalley Website:

Paleovalley Help Center:

Corporate Office Address:

Paleovalley, LLC
1630 30th Street Suite A #429
Boulder, Colorado 80301
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 5:00pm EST


Mailing Address:

Privacy Office

150 Wells St. #1018

Erie, CO 80516

More contact details

How Customers Rate Paleovalley Support?

4.6 / 5
Good

Based on 1.6K calls to Paleovalley customer support through PissedConsumer.com and 18 survey responses.

Total Calls
1.6K
Avg Call Duration
03:25
Issues Resolved
13%

Why Customers Call Paleovalley?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 21%
  • Request for Information 16%
  • Shipping and Delivery 13%
  • Activation/ Cancellation 12%
  • Return/ Replace 10%
  • Product/ Service 9%
  • Account 7%
  • Payments and Charges 7%
  • Refund 1%
  • Questions About an Order 1%
  • Staff <1%
  • Website/ Application <1%
  • Employment <1%
  • Cards <1%

Customer Inquiries & Issues

21%
  • "You messed up order"
  • "New order"
  • "Recent order"

Request for Information

16%
  • "Check on order"
  • "Question about a mistake in ordering"
  • "The link you have given me to update my payment method is saying it is an invalid link. I have never had this much trouble trying to get through to a live person at your company."

Shipping and Delivery

13%
  • "I did not receive my order"
  • "I never got my delivery"
  • "My name is Rodney Frey and I ordered 70 of the Paleo Valley beef sticks. You sent me a picture that said that they were delivered, but they were not delivered to a mail room mail needs to go to a Mail room. They were also delivered outside in hot sun"

Activation/ Cancellation

12%
  • "Cancel my subscription"
  • "I did not realize I was doing automatic renewals. I just really wanted a one time."
  • "Did not choose subscribe and save"

Return/ Replace

10%
  • "Return"
  • "Change ship date"
  • "Replacement of the product"

Product/ Service

9%
  • "Quality of the last two batches of vitamin C complex"
  • "Did not rec product"
  • "I purchased a double portion and did not receive it"

Account

7%
  • "delete subscription"
  • "Trouble accessing account"
  • "Forgot I had auto purchase and bought another supply"

Payments and Charges

7%
  • "Billing"
  • "Billing Error on Subscription Order"
  • "over charge"

Refund

1%
  • "Refund due to product delay"
  • "Refund"
  • "Refund organ complex"

Questions About an Order

1%
  • "Order"
  • "Complete order"
  • "My order"

Staff

<1%
  • "Customer service"
  • "Customer service issue"
  • "Customer service on my Scout"

Website/ Application

<1%
  • "Website doesn't work"
  • "I can't order online"
  • "Having trouble to make an order on your website"

Employment

<1%
  • "Employment"

Cards

<1%
  • "$94 was taking out of my tribe card for dumping. I did not authorize or order. So I would like to speak to someone in respects to the fact that I need that money put back on my card.Chime is also doing a dispute.If you guys can please honor the dispu"

Compare Paleovalley Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Manukora
Manukora Customer Service
Country Archer
Country Archer Customer Service
Traina Home Grown
Traina Home Grown Customer Service

Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Paleovalley? What happened? What can we help you with?
Submit review Don't show this popup
Paleovalley
Reviews Contacts Community